Call 24/7 365 for Emergency Service
Call 24/7 365 for Emergency Service
Government agencies can’t afford system failures — citizens depend on you, and downtime is a public problem. Castleberry Services delivers compliant network infrastructure, managed IT services, cybersecurity aligned to NIST and CISA standards, and physical security solutions — built for the accountability and continuity government requires.
We understand government environments — strict compliance requirements, public accountability, limited budgets, and zero tolerance for data breaches or service disruptions. Every managed IT, network, and security solution we deploy is built to meet the standards your agency and your community expect.
A reliable, accountable technology partner for agencies that serve the public. We provide proactive support that keeps constituent-facing systems, internal workflows, and staff productive — with documented response times and transparent reporting that satisfies oversight requirements.
We manage and support the software your agency depends on — permitting platforms, case management systems, document management, and public records tools. Updates and patches are scheduled around your operations, and we ensure every application meets your agency’s security and accessibility standards.
We procure, configure, and maintain compliant hardware for government environments — including devices that meet state and federal procurement requirements. From front-counter workstations to back-office servers, every system is documented, inventoried, and maintained to support audit readiness at any time.
Public-facing services and internal government systems require a network that is always available, properly segmented, and continuously monitored. We design and manage network infrastructure that meets CISA guidance and state cybersecurity frameworks — keeping citizen services online and sensitive data appropriately isolated.
Modern, cloud-based phone systems that keep departments connected and constituents served. Features like auto-attendants, call recording for compliance, and after-hours routing ensure that public inquiries are always handled professionally — without the cost and rigidity of legacy phone infrastructure.
Control and document access to secure areas, evidence storage, records rooms, and server infrastructure. Role-based electronic access with tamper-proof audit logs supports chain-of-custody requirements, CJIS compliance where applicable, and the accountability standards expected of public institutions.
Protect public buildings, staff, and community members with professional surveillance systems designed for government facilities. From lobbies and parking areas to records storage and secure zones, we deploy camera systems with proper retention policies and chain-of-custody handling that hold up to public records requests.
Aging infrastructure is one of the most common technology challenges facing government facilities. We assess and modernize structured cabling in courthouses, municipal buildings, and public safety facilities — bringing your physical network foundation up to current standards while minimizing disruption to daily operations.
Government agencies often navigate complex relationships with state-mandated software vendors, telecom providers, and hardware contractors. We manage vendor contracts, track SLAs, and serve as the escalation point — ensuring vendors meet their obligations and your agency has documentation to support renewal and procurement decisions.
State and local government agencies are prime ransomware targets — and a successful attack on public infrastructure makes headlines. Our cybersecurity program aligns with NIST, CISA, and MS-ISAC guidance to protect sensitive citizen data, meet cyber insurance requirements, and demonstrate the responsible stewardship the public expects.
Public records, case files, financial data, and citizen information are irreplaceable government assets. Our backup and disaster recovery solutions ensure that ransomware, hardware failure, or a natural disaster cannot permanently disrupt services or destroy records subject to retention laws — keeping your agency operational and compliant.
Technology planning in government requires balancing tight budgets, long procurement cycles, and public accountability. Your virtual CIO helps you build multi-year IT roadmaps, prepare for budget justifications, navigate state technology mandates, and make strategic decisions that serve your community for years to come.
Castleberry Services built infrastructure for Fortune 500 companies and government agencies — environments where systems could not fail and accountability was non-negotiable. That same rigor — combined with our full suite of managed IT, cybersecurity, network cabling, surveillance, and access control — is what government agencies need today.
Every solution is documented, auditable, and aligned to the frameworks your agency is measured against — NIST, CISA, and state cybersecurity mandates.
Managed IT security, professional surveillance, and role-based access control — from public lobbies to restricted records rooms and server infrastructure.
We understand procurement timelines, budget cycles, and the public scrutiny that comes with spending taxpayer dollars on technology.
Whether you're supporting a single municipal office or a multi-building county campus, our infrastructure grows with your agency without starting from scratch.
Free technology assessment — we’ll identify gaps in your network, security posture, and infrastructure and build a remediation plan that fits your agency’s budget and compliance requirements.