Call 24/7 365 for Emergency Service
Call 24/7 365 for Emergency Service
From DMS/CRM infrastructure to FTC Safeguards compliance support, campus-wide network cabling, IP camera systems, and access control systems — Castleberry Services keeps every department of your East Texas dealership connected, compliant, and protected.
From your F&I workstations to your service bay tablets and showroom displays, we deliver complete managed IT services, structured cabling, VoIP phone systems, surveillance cameras, and access control — one partner, one call.
One technology partner for every department on your lot — sales, F&I, service, and parts. We keep your systems running so your team stays focused on moving vehicles and closing deals, not chasing down IT problems during your busiest hours.
We manage and support the software that runs your dealership — your DMS, CRM, desking tools, and service lane applications. From Reynolds & Reynolds to CDK and beyond, we ensure your platforms stay updated, integrated, and performing at full speed.
From showroom floor desks to the service write-up lane and the F&I office, we provision and maintain hardware built for a high-traffic dealership environment. Reliable machines mean faster deal turnaround and no stalled transactions at the finance desk.
A slow or dropped connection in the F&I office or service lane can cost you a deal. We design and monitor networks that keep your DMS, credit applications, and customer-facing tools running without interruption — across every building on your campus.
Never miss a sales call or a service appointment request again. Our cloud-based phone systems include call routing, recording, and reporting — so your BDC, sales floor, and service advisors stay connected to customers and your management team stays informed.
Control who can access your key boxes, parts inventory, vehicle storage lots, and F&I offices. Electronic access systems with audit logs protect high-value assets and reduce shrink — giving management full visibility into who goes where and when.
Protect your inventory, your customers, and your team with comprehensive surveillance across your lot, showroom, service bays, and storage areas. Remote viewing lets owners and managers monitor multiple locations from anywhere — and footage protects you in liability disputes.
Showroom expansions, new service bays, or a remodeled F&I suite all require clean, reliable infrastructure behind the walls. We handle structured cabling for dealerships of any size — designed for the multi-building, high-device demands of a modern auto group.
Dealerships juggle dozens of technology vendors — DMS providers, phone companies, digital retailing tools, and more. We serve as your single point of contact, managing contracts and escalations so your team isn’t burning time on hold with vendors during peak hours.
Auto dealerships handle SSNs, credit applications, and banking information on every deal — making you a target for data breaches and ransomware. Our layered security stack and FTC Safeguards Rule compliance program protect customer data and keep your dealership audit-ready.
A ransomware attack or server failure that takes down your DMS doesn’t just pause operations — it stops every deal in progress. Our backup and recovery solutions get you back online fast, protecting your customer records, deal jackets, and service history from permanent loss.
Technology decisions at a dealership are complex — from evaluating digital retailing platforms to planning infrastructure for a new rooftop. Your virtual CIO brings strategic guidance tailored to the automotive industry, helping you invest wisely and stay ahead of the competition.
Every hour your systems are down, deals aren’t being made. We deliver managed IT services built on high-availability infrastructure principles — networks that simply cannot fail.
Redundancy built into your network infrastructure so single points of failure never take down your operation.
We help you build the cybersecurity services and documentation framework your FTC compliance program requires.
Outdoor security cameras for your lot, commercial access control for restricted areas, and low voltage cabling — all from one contractor.
East Texas technicians providing business IT support fast — not a remote troubleshooting session when sales are on hold.
Schedule a free assessment — we’ll review your infrastructure and identify vulnerabilities before they cost you sales.