Call 24/7 365 for Emergency Service
Call 24/7 365 for Emergency Service
Your business runs on applications. Microsoft 365 and Google Workspace keep your team communicating and collaborating day to day. CRM and ERP platforms manage your customers, sales pipeline, inventory, and operations. And more often than not, there’s at least one custom-built or industry-specific application in the mix — software developed just for the way your business works, that doesn’t come with the same off-the shelf support options as mainstream tools.
When any one of these stops working the way it should, the effects don’t stay contained to a single desk. A CRM that won’t sync means your sales team is working from stale data. A Microsoft 365 licensing issue locks someone out of email at the worst possible moment. A custom application that throws errors after an update can bring an entire department’s workflow to a stop until someone with the right expertise steps in.
Castleberry Services provides hands-on application support for East Texas businesses — including Lufkin, Livingston, Nacogdoches, and Bryan/College Station — as well as clients nationwide. We handle installation and configuration, day-to-day troubleshooting, software updates and compatibility checks, user access and permissions, and direct escalation with your software vendors when an issue needs to go beyond first-line support. Our goal is simple: keep your applications running the way your business actually needs them to, so your team can stay focused on the work in front of them instead of fighting with software.
Setup, migration, licensing, troubleshooting, and ongoing support for Outlook, Teams, SharePoint, OneDrive, Gmail, Google Drive, and Google Calendar — so your team's core productivity tools stay reliable.
Support for CRM systems like Salesforce, HubSpot, and Dynamics 365, plus ERP and line-of-business platforms — including user setup, permissions, data issues, and integration troubleshooting.
Getting new software deployed correctly the first time, configured to your security and workflow requirements.
We work directly with your software vendors' support teams when an issue goes beyond first-line troubleshooting, so you're not stuck on hold.
Onboarding, offboarding, and permission changes handled quickly and securely across your application stack.
Help connecting your applications — CRM to email, accounting software to your ERP, and more — so data moves between systems without manual work.
One broken integration or a CRM that won’t sync doesn’t just slow down one person — it stalls entire workflows. Our team looks at how your business applications fit into your broader IT environment, so we fix the root cause, not just the symptom. Whether you’re running Microsoft 365, Google Workspace, a CRM, or custom software built for your industry, our team is ready to help.
Call 24/7 365 for Emergency Service